VAROLII

[Class - 42]

Application service provider (ASP) featuring software used to manage customer and client contacts, manage and. execute marketing and customer service messages and customer alerts and announcements in the field of customer participation management and customer relationship management; application service provider (ASP) featuring software for generating reports and sending event-based notifications; and technical support services, namely, troubleshooting of computer software and hardware problems; consulting services in the field of design selection, implementation and use of computer hardware, software applications, and software systems for others; computer software and application testing, monitoring and maintenance services for others.

[Class - 38]

Electronic customer participation management and customer relationship management services, namely, electronic transmission of data by way of an automated system that provides multi-channel alert and response technology that uses enterprise-level data to allow companies to exchange, manage and track personalized and customized information with customers via instant messaging systems, telephones, cellular phones, wireless devices, pagers, hand-held web devices, personal digital assistants, facisimile machines, and electronic mail; communications services, namely, electronic transmission of information and data via a global computer network; voice mail services; facsimile services; paging services; instant messaging services; and electronic mail services.