TeleperformanceMultilingual Euro Hubs

[Class - 42]

Scientific and technological services and research and design relating thereto, industrial analysis and research, namely, evaluations, assessments and research in the scientific and technological fields provided by engineers, research and development of new computer products; design and development of computers and software; computer programing services; development of software for call centers; professional consultancy (unrelated to business operations), namely professional consultancy on computers; professional consultancy on computers enabling the improvement of customer relations via Internet tool management; technical support in the field of computing; expertise in the field of telecommunications and information technology; technical consulting and advice in the field of computing; computer breakdown research and diagnostic services; computing information; development (design) and updating of computer programs and software; technical computer support by telephone, network and by any means of transmission; hosting of web sites; computer rental; technical research; maintenance of computer software; services of graphic designers, namely creation (design) of virtual and interactive images; programming for electronic apparatus and instruments, computers, remote data processing and data communication systems, and multimedia equipment; programming of multimedia equipment; development of computer systems in the field of market studies, direct marketing consulting and geotargeted marketing, geocoding of addresses and e-commerce; advice on measurement and control of the quality of services and customer satisfaction; design and development of software and computer hardware tools; design (development) of data banks; design (development) of sites on global computer networks; rental of computer access time; rental of computer software; rental of systems for operating multimedia products; analysis of computer systems.

[Class - 35]

Advertising; business management; business administration; office functions; distribution of advertising material (tracts, prospectuses and samples); rental of advertising material; updating of advertising material; dissemination of advertisements; advertising mail; commercial information agencies; posting of advertising and commercial information on blogs, social media and community networks; commercial and industrial company operational assistance; business consultancy, information or inquiries; commercial information and advice services; electronic business information services; business information via global computer networks (the Internet) or private access networks (intranets); market study and research, and particularly studies and advice on geomarketing targeting; advice in the field of business, namely negotiating and concluding of commercial transactions for others, document reproduction; assistance and advice on business organization and management; public relations; address file processing (restructuring, removal of duplicates, enhancement, geocoding); rental of targeted address files at points of sale; collection and systematization of data in a central file; telemarketing services; all direct and indirect marketing mixes, telemarketing with sales offers and data transmission promotions with sales offers, main contracting of operations for addressed and non-addressed direct mail, telemarketing and e-commerce; direct and indirect marketing mixes, telemarketing with sales offers and data transmission promotion with sales offers intended to be provided in the context of exclusive offers for clients benefiting from a program of specific services; call center services; administration of telecommunications networks and multimedia networks; administrative operation of data banks.