ONE

[Class - 38]

Providing multiple-user access for business professionals todata on the Internet by use of customer communications andcustomer relationship management software; computerisedon-line services for business professionals namely providingaccess via global and non-global computer networks tocomputer software for use in storing, managing, tracking andanalysing data in the fields of marketing, promotion, sales,customer information management, customer support andservice and employee efficiency, collaborative intra-companyand inter-company exchange of such data, maintainingstatistics and generating reports concerning such data,providing customised on-line information and resourcesrelevant to the customers' business; web messaging;providing information in the field of telecommunicationsand telecommunications systems over computer networks,wireless networks and global communication networks;telecommunication access services; communications bycomputer; communication between computers; electronicsending of data and documentation via the Internet orother databases; supply of data by electronic transmission;providing users with telecommunication access time toelectronic communications networks with means of identifying,locating, grouping, distributing, and managing data andlinks to third-party computer servers, computer processorsand computer users; information, advisory and consultancyservices relating to the aforesaid; all of the aforesaid relatingto computer software and software as a service (SAAS) forimproving customer communications and interactions andthe customer experience and none of the aforesaid being orcontaining the provision of a telecommunications networkor telecommunication access services for internet, mobile,telephone and VOIP communication.

[Class - 45]

Licensing of intellectual property to others; computer software licensing; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience.