CONVERGYS

[Class - 42]

42 CUSTOM COMPUTER SYSTEM ANALYSIS, DESIGN AND DEVELOPMENT; COMPUTER SOFTWARE DESIGN SERVICES AND CONSULTING SERVICES RELATING THERETO, PRE-EMPLOYMENT BACKGROUND SCREENING

[Class - 36]

38 COMPUTER SERVICE, NAMELY, EMAIL RESPONSE SERVICES; TELECOMMUNICATION MESSAGE PROCESSING SERVICES PROVIDED BY MEANS OF WORLDWIDE COMPUTER NETWORK; EMAIL, VOICEMAIL, CELLULAR TELEPHONE, LONG DISTANCE TELEPHONE, FACSIMILE TRANSMISSION, CELLULAR TELEPHONE COMMUNICATION SERVICES.

[Class - 35]

35 BUSINESS SERVICES, NAMELY, TELEPHONE MANAGEMENT AND ACCOUNTING REPORT SERVICES; COMPUTERIZED DATABASE MANAGEMENT SERVICES; MARKETING RESEARCH SERVICES; CONDUCTING MARKETING STUDIES, TELEMARKETING SERVICES; DATA PROCESSING SERVICES IN THE FIELDS OF INTERNAL TELECOMMUNICATION SYSTEMS AND INFORMATION MANAGEMENT SYSTEMS; BUSINESS CONSULTING SERVICES IN THE FIELDS OF INTERNAL COMMUNICATION SYSTEMS AND INFORMATION PROCESSING AND MANAGEMENT SYSTEMS; ACCOUNT MANAGEMENT SERVICES IN THE FIELDS OF INTERNAL TELECOMMUNICATION SYSTEMS; BILLING SERVICES; TELECOMMUNICATION BILLING; GENERATING REPORTS; DETAILING CUSTOMER USAGE OF TELECOMMUNICATIONS EQUIPMENT; PROVIDING OUTSOURCED CUSTOMER SUPPORT SERVICES FOR OTHERS IN THE NATURE OF INFORMATION MANAGEMENT AND ANSWERING CUSTOMER INQUIRIES THROUGH TELEPHONIC ELECTRONIC AND WORLDWIDE COMPUTER NETWORK-BASED MEANS; EMPLOYEE RELATIONS INFORMATION SERVICES, PAYROLL PREPARATION, ADMINISTRATION OF BUSINESS PAYROLL FOR OTHERS, EMPLOYMENT COUNSELING AND RECRUITING, EMPLOYMENT HIRING RECRUITING, PLACEMENT STAFFING AND CAREER NETWORK SERVICES; EMPLOYEE OUT-PLACEMENT SERVICES; RECORD MANAGEMENT; BUSINESS MANAGEMENT PLANNING; BUSINESS PLANNING.