CISCO SMART NET TOTAL CARE
CISCO TECHNOLOGY, INC.

[Class - 42]

Technical customer support services, namely, troubleshooting of computer software problems; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware problems; technical customer support services, namely, troubleshooting in the nature of diagnosing computer networking equipment and telecommunications hardware problems; updating of computer software; providing an Internet website portal that features information in the fields of information technology, computer networking and telecommunications technology; providing an Internet website portal in the fields of technology and software development that enables users to track and manage inventory of networking equipment and software, obtain information about software releases, receive security alerts and software bug reports, repair information and troubleshooting tools in the nature of online, non-downloadable diagnostic software customized for users' computer networking and telecommunications equipment; providing a website featuring non-downloadable videos in the fields of information technology, computer networking and telecommunications technology; computer services, namely, creating an on-line community for registered users to participate in discussions, get feedback from their peers and form virtual communities in the fields of information technology, computer networking and telecommunications technology