BOLD360

[Class - 9]

Downloadable software for enabling customer communication, engagement, and support across digital channels including live chat, video chat, SMS, social media, email management, social networks, and self-service; downloadable software for enabling support interactions through remote control, file transfer; downloadable software for customer communication data management; downloadable software for analytics and reporting in the field of customer communications, customer engagement, and customer website visitor activity; downloadable software for website owners that enables live chatting with website visitors, visitor monitoring, and email management; downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support