avanade Avanade Holdings LLC

[Class - 42]

Technology consulting and support services relating to application development, namely, advising enterprises on how to design, build, test, deploy and maintain mission-critical software applications using current and future computer hardware and software to meet their current and future business needs and by advising enterprises on application lifecycle management and connecting disparate computer systems and processes with a unifying system architecture; information technology consultation providing Enterprise Resource Planning (ERP), namely, advising enterprises on how to select, use, maintain and enhance the current and future computer hardware and software that enable ERP systems that provide processes to automate, and streamline functions and integrate IT environments to connect partners, customers, and employees in the fields of manufacturing, with engineering, bills of material, scheduling, capacity, workflow management, quality control, cost management, manufacturing process, manufacturing projects, and manufacturing flow; and access control services for others, namely, providing online non-downloadable software for monitoring, restricting, and accessing online information and services.

[Class - 35]

Business consulting and information services relating to application development, namely, advising enterprises on costs and availability of designing, building, testing, deploying and maintaining mission-critical software applications to meet their current and future business needs and by advising enterprises on how to gain competitive advantage in the market by connecting disparate computer systems and processes with a unifying system architecture, reducing costs, while increasing functionality, transparency, efficiency and agility; customer relationship management (CRM), namely, advising enterprises on how to use CRM processes and technology and extended relationship management (XRM) to extend relationship management beyond customers to offer an integrated, comprehensive view into customer behavior that develops better customer service, improve sales and strengthen vital business relationships, and operation of telephone call centers and online customer support services for others, namely, an interactive website that allows customers to send and receive messages concerning product and service questions with customer support personnel; supply chain management services, namely, management of order to cash, inventory, order entry, purchasing, product configuration, supply chain planning, supplier scheduling, inspection of goods, claim processing, and commission calculation services; financial records management; project management services for business purposes for others in the fields of costing, billing, time and expense, employee productivity data, management of employee scope of work and work product; serving as a human resources department for others, namely, payroll, training, time and attendance, rostering, and benefits management services; business productivity, customer relationship and revenue data management and collection services through the provision of self service interfaces for others, namely, operation of telephone call centers and online customer support services for others, namely, an interactive website that allows customers to send and receive messages concerning product and service questions with customer support personnel; business information management and collaboration, namely, advising enterprises on how to uncover the strategic advantages contained in their company data by giving them insight into their customers, supply chain, operation, financial health and other related areas by helping their employees access and share information more efficiently via the provision of a secured access database via the Internet through which documents, images, and other information can be viewed, copied and printed for the purpose of conducting the user's business; outsourcing consulting services, namely, advising enterprises on how to use cloud based services and outsourcing to lower the total cost of ownership to provide increased service levels through cost benefit analysis of existing or planned for applications and guidance on how to manage these services through use of software license agreements and their processes; business consulting services relating to technology infrastructure, namely, advising enterprises on how to use current and future technologies and business processes to create dynamic infrastructures encompassing computer hardware and software and networks from the desktop to the data center that are efficient, scalable, and flexible and provide new levels of performance at lower cost; and temporary personnel services.